# MSP

A Managed Service Provider (MSP) is an IT partner that runs day-to-day technology for your organization under a recurring agreement — monitoring, patching, backups, and support — instead of unpredictable break-fix invoices.

Canadian small and mid-sized businesses typically rely on an MSP for Microsoft 365 administration, endpoint security, network health, and after-hours coverage. A strong MSP documents service levels, reports on ticket trends, and helps you plan upgrades before hardware or software reaches end of life.

Compared with hiring an in-house team, an MSP spreads specialist skills (security, cloud, networking) across many clients, which often lowers total cost while improving response times and compliance readiness for PIPEDA and sector rules.

## Related services
- [managed](https://amensecurity.ca/en/services/managed.md)
- [support](https://amensecurity.ca/en/services/support.md)
- [cybersecurity](https://amensecurity.ca/en/services/cybersecurity.md)

---
Source page: https://amensecurity.ca/en/glossary/msp
Markdown version for AI agents · Amen Security
Email: info@amensecurity.ca
Phone: +1 (204) 514-3536