# Managed Services (MSP) in Chicago

Managed IT services for Chicago and Chicagoland (Naperville, Evanston, Schaumburg, Oak Brook) — delivered remotely by Amen Security. Chicagoland mixes finance and trading, manufacturing and distribution, healthcare and a deep bench of law and accounting firms.

Manufacturers and distributors run older plant-floor systems next to Microsoft 365, and professional firms face client audits of their security controls.

Illinois’ Biometric Information Privacy Act (BIPA) makes fingerprint time clocks and face-based access a real legal exposure, on top of client and insurer security requirements. We document controls against it as part of the service.

## Why Chicago businesses choose Amen
- Per-seat pricing and written scope after a free assessment
- Central Time support windows written into the SLA
- Senior engineers on the help desk — resolution over escalation
- Security built into daily IT: EDR, MFA, verified backups
- The same team can rebuild your website or build custom apps

## What managed IT includes in Chicago
- Monitoring and alerting routed into a real ticket queue
- Microsoft 365 / Entra ID lifecycle, enforced MFA, license right-sizing
- Backup verification and documented restore tests
- Device management and patching outside business hours
- Monthly reporting leadership can read

## How onboarding works for Chicago clients
- Free assessment — users, tools, risks
- Written scope, SLA and per-seat pricing
- Phased takeover — identity, backups, monitoring first
- Steady-state operations with quarterly reviews

## FAQ

### We use fingerprint time clocks — does BIPA affect our IT?

It can. We inventory where biometric data is collected and stored, tighten access and retention, and flag consent and policy questions for your legal counsel — we do not give legal advice.

### Do you have an office in Chicago?

No. We serve Chicago and Chicagoland remotely from our Canadian team, with on-site visits scoped in the contract when hardware needs hands.

### How much does managed IT cost?

The assessment is free; you then get written per-seat pricing and scope you can compare line by line with any local quote.

## Contact

- [Book Free Assessment](https://amensecurity.ca/en/contact?tab=consult)

---
Source page: https://amensecurity.ca/en/services/managed/chicago
Markdown version for AI agents · Amen Security
Email: info@amensecurity.ca
Phone: +1 (204) 514-3536