Support Center
We're here to help you with any questions or issues
Technical Support
Get help with installation, setup, and technical issues
Email: support@amensecurity.ca
Hours: 24/7
Sales Inquiries
Questions about products, pricing, and availability
Email: ceo@amensecurity.ca
Hours: Mon-Fri, 9AM-6PM
Order Support
Help with orders, shipping, and returns
Email: admin@amensecurity.ca
Hours: Mon-Fri, 9AM-6PM
Quick Help
How do I set up my security system?
Each product comes with a detailed installation guide. For professional installation, contact our support team to schedule a technician visit.
What should I do if my camera stops working?
1. Check power connections 2. Verify network settings 3. Consult our troubleshooting guide 4. If unresolved, contact our technical support
How do I keep my system up-to-date?
Regularly check our website for firmware updates and security patches. We recommend enabling automatic updates when available.
What's included in the professional installation service?
Our technicians will: 1) Install all equipment 2) Configure system settings 3) Test all components 4) Provide basic operation training
How can I improve my camera's night vision?
1. Ensure lenses are clean 2. Adjust IR settings 3. Consider adding supplemental lighting 4. Position cameras away from light sources