Before
On-prem Exchange, manual backup checks, no SSO, and weekend migrations ruled out after two failed attempts.
40-seat Manitoba clinic moved to Microsoft 365 with Amir KH on infrastructure and Pouya K on migration tooling — zero Monday-morning email outage.
Industry
healthcare
Services involved
2
Delivery record
Published case study
A 40-seat Manitoba healthcare clinic needed to leave on-prem Exchange without risking a full-weekend outage. Amir KH led infrastructure assessment, backup validation, and rack-to-workstation network planning; Pouya K built the migration runbooks, Entra ID app registrations, and a lightweight status dashboard the office manager could follow in real time.
Exchange 2016 on aging hardware, tape backups nobody trusted, and three postponed migration attempts with a previous vendor. Clinical staff could not tolerate another “maybe Sunday” cutover.
Before
On-prem Exchange, manual backup checks, no SSO, and weekend migrations ruled out after two failed attempts.
After
Microsoft 365 with validated backups, Entra ID SSO, and a tested rollback path — completed across two Saturday windows with zero Monday-morning email outage.
Phase 1
Week 1–2: Discovery, backup test restore, and migration wave planning
Phase 2
Weekend 1: Pilot mailbox migration (8 users) + SSO validation
Phase 3
Weekend 2: Remaining mailboxes, DR drill, and handoff to MSP monitoring
Email became boring again — the clinic owner’s words. Support tickets dropped because staff could sign in once and the office manager had a named engineer to call.
"We stopped dreading email outages. Amir explained the rack and backup side; Pouya K showed us the migration dashboard every step." — Office manager, anonymized
Microsoft 365, Azure, Entra ID, Veeam-validated backups, VLAN segmentation, Amen MSP monitoring.